We Value Privacy

1. Introduction

Health Bingo respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the Health Bingo app or website, you agree to the collection and use of your information as described in this policy.

2. What information we collect

We only collect information that is necessary to provide and improve the Health Bingo experience.

This may include:

Personal Information

Name
Email address
Location (city, state or country)
Optional Information (if provided by you)
Health goals or progress tracking (e.g. weight or activity entries)
Participation data (challenges completed, points, leaderboard position)

We do not collect sensitive health information unless you choose to enter it voluntarily.

3. How we collect your information

We collect personal information when you:

Create an account
Join a challenge or competition
Subscribe to updates or communications
Contact us for support
Enter information into the app

We may also collect basic technical information automatically, such as:

Device type
App usage data
Log information

This helps us improve performance and user experience.

4. Why we collect your information

We collect and use your information to:

Create and manage your account
Provide the Health Bingo service
Display leaderboards and challenge progress
Send important service updates
Respond to support requests
Improve the app and user experience
Communicate optional updates or news (you can unsubscribe at any time)

We do not sell your personal information to third parties.

5. How we store and protect your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. This includes:

Secure cloud storage
Password protection and access controls
Encryption where appropriate
Limiting access to authorised personnel only

We retain personal information only as long as necessary to provide our services or meet legal requirements.

6. Disclosure of personal information

We may share your information with trusted service providers who help us operate Health Bingo, such as:

Cloud hosting providers
Email service providers
Analytics services

These providers are required to protect your information and only use it for the services they provide to us.

Your information may be stored on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy standards.

We may also disclose information if required by law.

7. Your privacy rights

Under Australian privacy law, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your account and personal information

To make a request, contact us at:
support@healthbingo.com.au

We will respond within a reasonable timeframe.

8. Marketing communications

If you have opted in to receive updates, we may send occasional emails about new features, challenges or Health Bingo news. You can unsubscribe at any time using the link in the email.

9. Cookies and analytics

If you use our website, we may use cookies or similar technologies to:

Understand how users interact with the site

Improve functionality and performance

You can adjust your browser settings to refuse cookies if you prefer.

10. Complaints

If you believe your privacy has been breached, please contact us at:

support@healthbingo.com.au

We will investigate and respond as quickly as possible.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at: www.oaic.gov.au

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available within the app or on our website.